Experts in I.T. Performance

Meet the Team


Michael CowardManaging Director

Michael is an experienced IT executive, strategist and solver of complex problems. Whilst delivering sound advice to clients, Michael is committed to ensuring business goals are achieved efficiently. As Director of Essential Technologies Group, Michael supports clients across all facets of their IT function and in turn improves security and performance. Michael has worn many hats throughout his career that has geared him with an acute appreciation for the complex challenges associated with many IT frameworks across a variety of industries including engineering, architecture, construction, finance and accounting.


Anton LamSales Manager

With over a decade experience in the technology industry, Anton has an interest in disruptive technologies including convergence, cloud technology, business process automation and IT outsourcing. Anton helps businesses benefit from process and technology consultancy, to drive transformative processes. He works with clients across Australia to help them increase efficiency, improve productivity and decrease operational downtime.

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Simon EdmedSenior Engineer

Simon Edmed is a reliable and energetic IT support professional you can depend on to be at the other end of your support queue with great enthusiasm and expertise resolving your concerns quickly. With more than nine years of experience, Simon has an astute understanding of his clients’ IT landscapes and works diligently to minimise downtime and prevent issues.

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Whitney MercerOperations
Whitney is responsible for ensuring that Essential Technologies Group’ operations run smoothly. She is a friendly and dedicated professional, who assists with a range of day-to-day administrative tasks.

Richie ColandogHelpdesk
Richie is a qualified IT Helpdesk Engineer with extensive experience with troubleshooting, diagnostics, hardware/software faults, servers and networking.


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