Having a clear understanding of your vulnerable points makes it easier to assess and understand the total impact downtime has on your organization. From there, you can take steps to minimize and even prevent it.

Top Three Causes of Downtime

Hardware Failure—No technology is completely foolproof. Servers get old and slow you down. Hardware can fail at any time and there’s nothing you can do to prevent it.

A managed service provider (MSP) has the tools to monitor the health of hardware devices and pinpoint potential issues to take action before a device fails and causes a major outage.

Configuration Errors—When we think of disasters, for most, storms, fires and cyber hackers come to mind. But, an Avaya study found that 82 percent of companies surveyed faced network downtime due to human error.

Using a change management policy and network change management tools can prevent unauthorized changes and employee mistakes.

Routing Issues—Many organizations have large and complex networks, making it difficult to troubleshoot and resolve problems on your own without taking up too much of your valuable time.

Partnering with an MSP to implement route monitoring will alert you about path changes, router state changes, prefix changes, prefix floods or any routing behavior that leads to downtime so it can be addressed before work gets disrupted.

We’ll Get to the Root Causes

The cost of downtime can quickly and easily exceed the cost of preventing it. But, you can avoid those high costs by investing in a managed IT service provider like us to protect your data, monitor your technology and support all of your critical applications. We’ll identify your most vulnerable areas and recommend options for proactively preventing downtime. Contact us today to learn more.