Unified Communications

Check our latest unified communications related blog articles, news and updates for the Australian IT industry.
Team discussion about the benefits of unified communications

How Unified Communications Aids Business Continuity

How Unified Communications Aids Business Continuity Business disruptions can occur anytime. For this reason, most organisations have disaster recovery and business continuity plans. A good business continuity plan should also outline how you’ll communicate with your organisation’s stakeholders. During an emergency, the efficiency with which you interact with relevant stakeholders determines how quickly you’ll resume …

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Improve Customer Service with Unified communications

Ways How Unified Communications Can Improve Customer Service

Ways How Unified Communications Can Improve Customer Service Regardless of the industry that you are in, you should provide quality customer service. The easiest way of keeping customers satisfied is by enabling your employees to communicate more effectively. When customers reach out, you should be able to respond quickly, regardless of the medium of communication …

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How Remote Workforce Can Benefit From Unified Communications

6 Ways Unified Communications Empowers a Remote Workforce

6 Ways Unified Communications Empowers a Remote Workforce As the work environment continues to evolve thanks to technology, more people are finding it more convenient to work remotely. In fact, studies show that remote working environments are likely to surpass traditional office settings by the year 2025. This makes it all the more important for …

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