Unified Communications

How Unified Communications Aids Business Continuity

How Unified Communications Aids Business Continuity Business disruptions can occur anytime. For this reason, most organizations have disaster recovery and business continuity plans. A good business continuity plan should also outline how you’ll communicate with your organization’s stakeholders. During an emergency, the efficiency with which you interact with relevant stakeholders determines how quickly you’ll resume …

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Ways How Unified Communications Can Improve Customer Service

Ways How Unified Communications Can Improve Customer Service When you upgrade your office phone system to a modern VoIP PBX, you have to decide whether you want an on-premise or cloud-based system. Most businesses go with a cloud service, but each approach has its advantages. You need to understand each one’s strengths to make an …

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6 Ways Unified Communications Empowers a Remote Workforce

6 Ways Unified Communications Empowers a Remote Workforce As the work environment continues to evolve thanks to technology, more people are finding it more convenient to work remotely. In fact, studies show that remote working environments are likely to surpass traditional office settings by the year 2025. This makes it all the more important for …

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