Managed Communications

Essential Tech managed communication services implement the latest technology to ensure reliable business communications across your organisation.

Communications is everything for a business. Unreliable and outdated technology can cause poor communications across your organisation, affecting your operations and overall success. Communication systems is complex and managing it internally can be overwhelming, and that’s where a managed communication services provider can step in and streamline the process.

Essential Tech can implement and maintain a reliable communication systems for your business to help you improve your productivity and mobility. We also offer remote and onsite communications management offering the following services: 3CX phone systems, unified communications and videoconferencing.

Benefits of Managed Communications

  • Secured internet access across networks and multiple locations
  • Improved communication between staff and clients
  • Improved business operations
  • Improved mobility
  • Enhanced user experience
  • Removed communication barriers
  • Improved productivity
  • Reduced costs for legacy hardware
  • Scalable for future growth

Our Managed Communications Services

3CX Phone Systems

VoIP or Voice over IP can enhance your communications experience though some of the following:

  • No maintenance or upgrade costs
  • Access to low-cost IP calling
  • Ability to make changes & moves instantly
  • Enables your staff the flexibility to work remotely
  • Access to call management features
  • Provides reliability and complete security
  • Integration with many 3rd party CRM applications such as SalesForce, Microsoft Dynamics and many more.
  • Advanced reporting and cost centre management
  • Call centre features

Unified Communications

Unified Communications (UC) integrates multiple enterprise communication channels such as voice, video, instant messaging, fax, voice mail and content sharing into one streamlined solution to help improve business collaboration, communication and productivity.

Microsoft Teams

Video Conferencing is being utilised more and more in businesses across the world. Having the ability to have face to face conversations anywhere with an internet connection can radically enhance how you and your team communicate.

For your convenience, we have included some of the other benefits of utilising video conferences in your business.

  • Advanced real-time collaboration
  • Offers a range of extras, e.g. organisational tools and file sharing
  • Available to an unlimited amount of users
  • Saves businesses time and money
  • Boosts productivity
  • Includes remote capabilities

Why Essential Tech?

Our secured end-to-end managed communication services will allow your people to connect and communicate using multiple channels and devices anywhere, anytime. We take care of the day-to-day maintenance of your communications system and keep it secure, scalable and agile. Whether you’re working with employees, customers or business partners around Australia, our managed communications solutions will give you a competitive edge in the market.

Got Any Questions?

We listen and learn to understand your business challenges, so we can deliver effective solutions that meet your specific business needs. Speak with an expert now!

Why Essential Tech

100% Uptime Guarantee

Stay online and connected. Always.

24/7 Support and Assistance

Our team is always available to assist you.

Transparent Reporting

Be in the know and find out how you are performing.

Australian Help Desk

Our Australian-based service desk can provide professional and proactive IT support to your business.

Our Managed Services

IT

We will ensure your IT runs smoothly, so you can focus on running the business. From basic infrastructure monitoring and management, to fully managed network services with end-user support.

Security

We will build a security strategy and incorporate to your organisation to ensure your users, data and business are safe from potential security threats and compliant.

Cloud

We provide IaaS, PaaS and SaaS solutions for any business model. Our team of expert cloud engineers will work with you to identify and build a scalable IT environment for your business.

Communications

Connect with your staff, customers and partners across Australia and international countries with our reliable communications leveraging the best technology available.

Business Internet

We offer reliable, fast and secured business internet services that is just right for your business. This will help you keep doing what you do best with minimal interruptions or fuss.

Modern Office

Our modern office solutions is a bundle of all of our managed services including IT, Security, Cloud, Communications and Support rolled into one to cover all your IT needs, so you don’t have to worry.

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Address

Unit 2B/17 Peel Street, South Brisbane QLD 4101

Phone

1800 384 768

Office Hours

8.30am-5pm (Mon-Fri)

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