Michael is an IT executive with experience successfully tackling the complex challenges associated with IT across a variety of different industries, including engineering, architecture, construction, finance and accounting.

Michael has worn many hats throughout his career, all of which have helped him to secure his reputation of being an expert strategist and solver of complex problems. His areas of expertise include supporting clients across all facets of their I.T. function and working to improve their security and overall performance.

However, where Michael really shines is in his dedication to ensuring Essential Tech’s business goals are achieved efficiently, but in also ensuring our clients’ businesses are receiving the best technology and support.

Michael can be found heading up finance, and acquisitions and wearing his virtual CIO hat for clients.

Meet Michael

Brendan is focused on ensuring our clients’ businesses are equipped with the right IT solutions, whilst ensuring that solutions are implemented seamlessly. And that’s all while offering outstanding service, confidentiality and professionalism.

With extensive experience in various roles across the IT and information management industries, Brendan has assisted hundreds of clients to develop and implement end-to-end solutions to streamline their processes. These clients include everyone from large corporations to government-owned organisations to small and medium businesses.

Due to the breadth of experience, Brendan knows first-hand how, when applied correctly, technology can deliver immense benefits to you and your business both now and into the future.

Brendan can be found working with new and current clients, conducting account management tasks and procuring of equipment.

Meet Brendan

Simon is Essential Tech’s service and tech delivery whiz who can be found knee-deep in project or troubleshooting mode with a smile.

With more than a decade of experience in the IT industry, Simon prides himself on resolving your concerns in the most efficient and stress-free way possible. Describing himself as a reliable, energetic IT professional, Simon is dedicated to understanding his clients’ IT landscape and ensuring that everything is functioning as it should – so you can keep doing what you do best.

As Service Delivery Manager, Simon can usually be found looking over projects, ensuring contract obligations are met and managing the helpdesk. He works diligently to minimise downtime and prevent any issues that you may encounter.

Meet Simon

Peter Simon

Project Manager

With years of diverse IT and help desk experience, my hard-working, can-do attitude has propelled me to my current role. I understand the increasing reliance on IT and dedicate myself to ensuring businesses have everything they need, without issues. I believe no problem is too big or too small in technology. My goal is to ensure your team is proficient with your technology and your business runs efficiently with the right solutions.

Nima Loghmani

Technical Account Mgr.

Nima is your go-to guy for Technical Account Management! After many years in Support and Field Services, he is now the go-to for all your Technical Account Management. Nima proactively supports our clients with Technical Guidance ensuring their systems and technology are delivering the best outcomes for his clients.

Axel

Chief Officer of Affection

My Mission when in the office is to ensure all guests or courier delivery drivers are greeted promptly - while getting as much attention as I can. I also spend my day roaming the office looking for any hands that might be on a lap or knee, so I can get more pats and ensure a calm happy team. If there is any food left around, I will eat it, even from a bin. I am excited by the opportunity that I may be able to provide you with lots of affection soon.

Friendly and approachable and helped a non savvy tech person Thank you!

Sarah R

ETG could not be more professional and responsive to their clients. Your service is prompt, efficient and friendly and as a client I feel 100% satisfied that you will stay on the problem until it's fixed

Allison P

Quick & easy. Simple problem solved simply & efficiently by ETG. Thanks.

Rachel C

Problem resolved, friendly, patient and excellent service!

Philippe N

The team at Essential Technologies have been fantastic. They got me up and running so quickly on my new systems and made sure there was no disruption to my business operations. Thanks Michael, Simon and team!

Jackie S

We use the ETG team at my work. I can't speak highly enough of them, nothing is ever too hard, any task i throw at them is dealt with straight away and they are all great to get along with. I'd give them 10 stars but google only goes to 5 : )

Joshua T

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Why Essential Tech

100% Uptime Guarantee

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Australian Help Desk

Our Australian-based service desk can provide professional and proactive IT support to your business.

Our Team

Our Executive Team

Michael Coward

Brendan Felstead

Simon Edmed

Our Leadership & Support Experts