Contact Info

Unlimited Remote Support

Asset Management

Monthly Exec Summary

Unlimited Support

2FA Authentication

Single Sign on Feature

Filter and Secure Emails

Security Awareness Training

Password Manager

Microsoft Office 365

Unlimited Storage

Remote Workers

Cloud Phone Systems

Fixed Fee Service

Handsets or Softphone

Save up tp 70% on your phone calls

Essential Tech services

Managed IT.
Made simple.

100% up-time guarantee. Maximum efficiency, unparalleled security and premium service.

On demand, always.

Rest easy knowing our 24/7 Support Team is just a phone call away, whenever you need us.

Great contract options (or no contract at all). Everything you need in one easy package.

What our customers are saying

Don't just take our word for it.

Who are we?


On demand.

Humanised IT.

Security focused.

Our Clients

The Essential Tech Difference

100% Uptime Guarantee

Stay online and connected. Always.

24/7 Support and Assistance
Our team is always available to assist you.

Transparent Reporting
Be in the know and find out how you are performing.

90 Day Satisfaction Guarantee
If you’re not satisfied anytime during the first 90 days, you may cancel and pay only for service up to cancellation date.

IT Support
Explore the Features
Your security, our focus.
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Complete IT strategies.
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Partners in IT.

Meet The Team

Managing Director
Michael Coward

Michael is an experienced IT executive, strategist and solver of complex problems. Whilst delivering sound advice to clients, Michael is committed to ensuring business goals are achieved efficiently. As Director of Essential Technologies Group, Michael supports clients across all facets of their IT function and in turn improves security and performance. Michael has worn many hats throughout his career that has geared him with an acute appreciation for the complex challenges associated with many IT frameworks across a variety of industries including engineering, architecture, construction, finance and accounting.

Senior Engineer
Simon Edmed

Simon Edmed is a reliable and energetic IT support professional you can depend on to be at the other end of your support queue with great enthusiasm and expertise resolving your concerns quickly. With more than nine years of experience, Simon has an astute understanding of his clients’ IT landscapes and works diligently to minimise downtime and prevent issues.

Whitney Mercer

Whitney is responsible for ensuring that Essential Technologies Group’ operations run smoothly. She is a friendly and dedicated professional, who assists with a range of day-to-day administrative tasks.

Field Service Technician
Nima Loghmani

Nima is your go-to guy in the field! He takes of all your on-site needs, ensuring you are always operating at your best.

Executive Assistant
Francia Dela Pena

The cog in our machine, Francia is an essential part of our team, ensuring all of our services are consistently performing at their best for our clients.

Looking for a quote for your organisation?

Then look no further! Visit our Get A Quote page to go through our 6 step process to determine the best value monthly package for your business.

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