Make and take business calls in the Microsoft Teams app your people already use. We set up Teams Phone, port your numbers and manage it alongside Microsoft 365.
ISO 27001:2022 certified
Phones, internet and IT from one partner
Australian owned · Brisbane, Sydney and Melbourne
Why Teams Phone
If your people live in Teams, a separate phone system is one more thing to juggle.
Chat and meetings happen in Teams, while calls sit on a separate system that doesn’t talk to it.
Staff working from home or on the road miss calls meant for them.
On-premises phone systems are costly to maintain and hard to change.
Teams Phone is included in Microsoft 365 E5 and is an add-on for other plans. Knowing what you need saves money.
Ways to connect
Teams Phone needs a connection to the public phone network. We’ll recommend the option that fits your numbers, sites and budget.
Calling from a Microsoft-certified carrier, connected to Teams without on-site hardware.
Teams connected to a carrier through a certified session border controller.
What we set up
We plan, configure and support every part of Teams calling. Want calls recorded or logged in your CRM? See phone system integrations.
What you get
How it works
How your team takes calls today and what you already pay for.
Licences, numbers, call flows and handsets.
The right connection option and call flows for your team.
Numbers moved, Teams Phone configured and your team trained.
FAQs
Teams Phone adds business calling to Microsoft Teams, so your people can make and receive calls to and from regular phone numbers in the same app they use for chat and meetings, on a computer, mobile or Teams-certified desk phone.
Teams Phone is included in Microsoft 365 E5 and is available as an add-on for other business and enterprise plans. You also need a connection to the phone network, through Operator Connect or Direct Routing. We’ll check what you have and recommend the most cost-effective path.
In most cases, yes. We arrange the number port and plan the cutover so calls keep flowing.
Yes. Teams-certified desk phones, conference phones and headsets are available, and staff can also take calls in the Teams desktop and mobile apps.
Yes. Auto attendants and call queues come with Teams Phone. For a full reception console or contact centre inside Teams, we can add ROGER365. See phone system integrations.
Yes. For compliance-grade recording with secure storage, search and AI transcription, we integrate CallCabinet with Teams. See phone system integrations.
Teams Phone
Tell us about your team and your current phone system. We’ll recommend the right Teams Phone setup.
Helping you protect what you’ve built and build what’s next. Australian owned, operating in Brisbane, Sydney and Melbourne with local accountability and global capability.
