SMB1001 Silver · Level 2

Lock down accounts, email and payments

Silver builds on Bronze with ten more controls focused on who can access what, multi-factor sign-in on email, and stopping invoice and email fraud.

Silver
SMB1001 Silver
Level 2 of 5
Requirements
17 of 39
Checked by
Director-attested
Certificate valid for
12 months
Typical time
Usually weeks

Is Silver right for you?

Three questions before you commit

What Silver is for, what it asks of you and what you’ll need to show.

Who needs Silver?

Businesses with the basics in place that need stronger account security, or whose clients and partners expect more than Bronze.

What does it ask of you?

Individual accounts for every person, limited admin rights, multi-factor sign-in on email, a password manager, email domain protection and payment fraud procedures.

What proof is needed?

Reports showing multi-factor sign-in and email protection settings, account and admin listings, and signed policies and agreements.

Requirements

What Silver adds, in plain words

Everything in SMB1001 Bronze, plus the controls below.

Secure websites (TLS)

A valid security certificate on every public website, so information sent to and from it is encrypted.

Server patching schedule

A documented patching schedule for servers wherever they are hosted, with critical patches applied quickly.

No admin rights for everyday accounts

Staff who don’t need to install software or change settings work from standard accounts.

Individual user accounts

Every person has their own login, with no shared accounts or passwords.

Password manager for privileged users

A business-grade password manager, protected by multi-factor sign-in, for staff with administrative access.

Multi-factor sign-in on all email

Every email account, including admin accounts, protected by a second sign-in step.

Email domain protection (SPF)

Your email domains published with SPF records, making it harder for attackers to send email that appears to come from you.

Confidentiality agreements

Staff, contractors and third parties bound by confidentiality before they access your data or systems.

Invoice fraud procedure

A documented process that verifies any change to bank details and requires sign-off for larger payments.

Visitor register

A record of visitors and contractors entering staff-only areas.

How we get you there

Your path to SMB1001 Silver

Run by the same team that manages your IT, with nothing handed back to you to figure out.

01

Assess

We check your controls against Silver and every tier below it, and show exactly what’s missing.

02

Fix

As your IT provider, we close the gaps, from device settings to policies and plans.

03

Evidence

We prepare the evidence in the form CyberCert expects, ready for director sign-off.

04

Certify and renew

We submit for certification and plan the renewal so your certificate stays current each year.

Included in our managed services

Business Protect Essentials includes an SMB1001 Silver certification program, completed within 60 days of formal kickoff.

FAQs

Common questions

Anything else? Book an assessment and we’ll talk it through.

No. You can certify directly at Silver, provided the Bronze controls are also in place. We check both in the gap assessment.

No. Silver is director-attested, backed by evidence we prepare and submit to CyberCert.

Rarely the technology. Moving everyone to individual accounts, removing everyday admin rights and agreeing the invoice fraud process take the most coordination.

Compare the tiers

All five SMB1001 tiers

Requirement counts are cumulative: each tier includes everything below it.

Talk to us

Ready to certify at Silver?

Book an assessment and we’ll show you how close you are to SMB1001 Silver, what to fix first and how long it will take.