A flexible, software-based phone system hosted in the cloud or on your own server. We install, host, migrate and support 3CX for businesses in Brisbane and across Australia.
ISO 27001:2022 certified
Phones, internet and IT from one partner
Australian owned · Brisbane, Sydney and Melbourne
Why it matters
3CX is capable, but it works best when it’s set up, secured and maintained properly.
Out-of-date versions and missed updates leave a 3CX system exposed.
Queues, IVR and routing that no one on the team knows how to adjust.
Staff away from the office can’t rely on the apps.
The person who set it up has moved on and support is hard to find.
Your options
Whether you’re starting fresh or already run 3CX, we’ll match the setup to your team.
Your 3CX system runs in the cloud, so there’s no server in the office to look after.
3CX installed on your own server, for organisations that prefer to keep the system in house.
Already have 3CX? We take over support, tidy up call flows and keep it up to date.
What we do
We handle the setup and look after it afterwards. Need deeper CRM integration? See phone system integrations.
What you get
How it works
What you need from your phone system.
Your current 3CX or phone system, numbers and call flows.
Hosting, licensing and call flows for your team.
Installed or migrated, numbers ported and your team trained.
FAQs
3CX is a software-based business phone system (IP PBX). It can be hosted in the cloud or installed on your own server, and includes desktop and mobile apps, call queues, IVR, call recording and reporting.
Yes. We review the system, check it’s up to date and secure, tidy up call flows and take over day-to-day support.
Hosted 3CX removes the need for a server in your office and makes remote calling simpler. On-premises can suit organisations with existing infrastructure. We’ll recommend the best fit.
Yes. 3CX integrates with Microsoft 365 and a range of CRMs. For deeper integrations, Red Cactus connects 3CX to over 250 CRM and business applications. See phone system integrations.
In most cases, yes. We arrange the number port and plan the cutover so calls keep flowing.
Like any phone system, 3CX needs to be kept up to date and properly configured. We apply updates, restrict access and monitor the system as part of our support.
3CX
New system or existing one, tell us what you need and we’ll come back to you.
Helping you protect what you’ve built and build what’s next. Australian owned, operating in Brisbane, Sydney and Melbourne with local accountability and global capability.
