Simon Edmed

Service Desk Manager

More About Simon

Service Desk Manager

Simon is Essential Tech’s service and tech delivery whiz who can be found knee deep in project or troubleshooting mode with a smile.

With more than a decade of experience in the IT industry, Simon prides himself on resolving your concerns in the most efficient and stress-free way possible. Describing himself as a reliable, energetic IT professional, Simon is dedicated to understanding his clients’ IT landscape and ensuring that everything is functioning as it should – so you can keep doing what you do best.

As Service Desk Manager, Simon can usually be found leading the helpdesk. He works diligently to minimise downtime and prevent any issues that you may encounter.

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