Voice Enhanced

Voice Enhanced

As Unified Communications providers in Australia and NZ, our solutions extend the power of a cloud voice system into a complete collaboration experience – all with carrier-grade infrastructure and access to advanced telephony features. Create call flows to suit your requirements and implement a range of features, including call forwarding, call routing, IVR, call recording, call analytics and AI, custom hold music and more.

Cloud voice, video, chat and share

Retire your PBX and move to a cloud-based Unified Comms solution suited for distributed workforce requirements, best practice collaboration and unrivalled customer experiences.

  • Skip the technically challenging and expensive process of managing siloed products.
  • Eliminate invoicing challenges, admin stress and revenue leakage.
  • There are no supply chain delays – provisioning is done within hours.

Unified Communications and collaboration made easy.

Free Brochure

Download our free Voice Essentials brochure!

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Powerful integrations to run your business

Our unified communications and collaboration solutions equip your business with intuitive tools and experience-focused features to deliver the best customer experience.

  • Flexible license choices for office-based and off-site employees.
  • CRM integration and simplified call management with our web reception application.
  • Call recording and data-driven call insights through AI and analytics.

Your comprehensive solution for Unified Communications in Australia & NZ

Essential Tech partners with businesses to provide fully integrated communications tools for phone calls, collaboration and video conferencing through Unified CommunicationsMicrosoft Teams, Webex, iCall Suite and more.

Got Any Questions?

We listen and learn to understand your business challenges, so we can deliver effective solutions that meet your specific business needs. Speak with an expert now!

Our Difference

Why Essential Tech

100% Uptime Guarantee

Stay online and connected. Always.

24/7 Support And Assistance

Our team is always available to assist you.

Transparent Reporting

Keeping you updated with your infrastructure health.

Australian Help Desk

Local-based service desk providing proactive IT support in real-time.

Our Managed Services

Managed IT

From basic infrastructure monitoring and management, to fully managed network services with end-user support, we’ll keep your IT running smoothly, so you can focus on your business.

Cyber Security

We’ll implement, manage, and monitor cyber security solutions to ensure your users, data, and business are safe from cyber threats and compliant with relevant industry standards.

Managed Cloud

Our team of expert cloud engineers can migrate, manage, or build your cloud architecture from the ground up with IaaS, PaaS, and SaaS solutions for your business model.

Communications

Connect with your team, partners, and clients from anywhere with our connectivity solutions – from unified communications or Microsoft Teams, to PBX or VoIP.

Business Internet

We provide fast, reliable, and secure business internet services, including Enterprise Ethernet, fibre, mobile Broadband, business nbn, and much more, keeping you connected at all times.

Microsoft 365

The Modern Workplace is your all-in-one office solution, and we’ll manage your entire environment to ensure optimal performance – from Office 365 and Teams, to OneDrive and SharePoint.