Services

When you run your own business, it may seem like you are always paying ad-hoc bills and creating temporary patches for IT problems. You’re not alone. Essential Tech, your Managed IT support partners work proactively to ensure your IT is safe and reliable – ready for unexpected threats or disaster.

Our team recognises that no two businesses are the same, nor should its IT solution be. We offer tailored, fit-for-purpose solutions encompassing a range of services not limited to:

Managed IT

  • System Monitoring & Maintenance
  • Virus + Malware Protection
  • Onsite IT Support
  • IT Helpdesk

Security

  • Network Security
  • Backup + Restore
  • Data Archiving
  • Backup Replication
  • Disaster Recovery

Performance

  • Cloud Phone System
  • Office 365
  • CRM
  • System Integration
  • Training

Got Any Questions?

We listen and learn to understand your business challenges, so we can deliver effective solutions that meet your specific business needs. Speak with an expert now!

Our Difference

Why Essential Tech

Proactive 24/7 Monitoring

Stay online and connected.

24/7 Support And Assistance

Our team is always available to assist you.

Transparent Reporting

Keeping you updated with your infrastructure health.

Global Help Desk

Australian-accountable, globally supported service desk providing proactive IT support in real-time.

What we do

Everything your technology needs, from one accountable partner

Business Protect is where most clients start. Every service is also available on its own.

Core service

Business Protect

Our core service: managed IT, cyber security, recovery and governance in one, with SMB1001 certification built in.

Managed IT & Cloud

Service desk, proactive management, Microsoft 365 and cloud, run by one accountable team.

Cyber security

Layered protection, 24/7 detection and response, and backup and recovery that’s tested, not assumed.

Compliance

Essential Eight assessment and SMB1001 certification, with the evidence clients, insurers and tenders ask for.

Strategy & advisory

vCIO leadership: technology roadmaps, governance, board reporting and safe AI adoption.

Voice & connectivity

Business phones on Microsoft Teams, Webex, UCXpress or 3CX, plus business internet, managed alongside your IT.