Cisco Webex Calling for business.

Cloud calling, meetings and messaging in the Webex app, with Cisco desk phones for the office. Set up, supported and managed alongside your IT.

Essential Tech engineers reviewing a monitoring dashboard

ISO 27001:2022 certified

Phones, internet and IT from one partner

Australian owned · Brisbane, Sydney and Melbourne

Why Webex Calling

Cisco calling without the on-site system

Keep the reliability of Cisco calling without the hardware in your comms room.

Ageing on-premises Cisco systems

Call managers and gateways approaching end of support, with fewer people who know them.

Calls tied to the office

Staff miss calls when they’re away from their desk.

Separate tools for every conversation

Calls, meetings and messaging spread across different apps.

Multi-site complexity

Different systems and providers at each office, with no single view.

Where Webex fits

Where Webex Calling fits best

Webex Calling suits organisations that value Cisco hardware, already use Webex, or need calling across several sites.

Moving from on-premises Cisco

Keep familiar Cisco phones and call handling while moving the system to the cloud.

Teams already on Webex

Bring calling into the Webex app your team already uses for meetings and messaging.

Mixed Teams and Cisco

Use Webex Calling from inside Microsoft Teams with Cisco’s Teams integration.

What we set up

Webex Calling, end to end

We plan the move, set everything up and support it afterwards. Need call recording or CRM integration? See phone system integrations.

Webex Calling setup and licensing

Number porting

Cisco desk and conference phones

Webex app on desktop and mobile

Auto attendants, hunt groups and call queues

Webex meetings and messaging

Call recording and CRM integration

Support from our service desk

What you get

Calling, meetings and messaging in one app

How it works

1. Talk to us

How your team takes calls today and what’s not working.

2. Review

Current system, handsets, numbers and sites.

3. Design

The right Webex setup and call flows for each site.

4. Port and go live

Numbers moved, phones set up and your team trained.

FAQs

Frequently asked questions

Webex Calling is Cisco’s cloud phone system. It provides business calling on Cisco desk phones and in the Webex app for desktop and mobile, together with Webex meetings and messaging.

In most cases, yes. We arrange the number port and plan the cutover so calls keep flowing.

Yes. Cisco offers an integration that lets people make Webex Calling calls from within Microsoft Teams. We can help you decide whether that or Microsoft Teams Phone suits you better.

Not always. Many current Cisco IP phones are supported on Webex Calling. We check your handsets during the review and tell you what, if anything, needs replacing.

Yes. CallCabinet provides compliance call recording for Webex, and Red Cactus connects Webex calls to your CRM and business applications. See phone system integrations.

Webex Calling

Talk to us about Webex Calling

Tell us about your sites and your current phone system. We’ll come back to you with a recommendation.

Helping you protect what you’ve built and build what’s next. Australian owned, operating in Brisbane, Sydney and Melbourne with local accountability and global capability.