DECC: connecting offices and remote staff across Australia

DECC operates from multiple offices across Australia, with staff often working at remote demolition sites. Poor network access and slow speeds made it almost impossible for staff to share, edit and store files.

Essential Tech connected DECC’s offices and remote staff with cloud-based solutions, giving managers fast, secure access to their applications and data from almost anywhere.

Our assessment: DECC

  • Staff across multiple offices and remote sites couldn’t share resources, data or files, or communicate effectively.
  • Managers needed graphics-intensive applications such as AutoCAD on site, but they ran slowly on laptops and files couldn’t be shared or stored securely.
  • Remote workers needed secure connections for their laptops and devices.
  • The main data server was in Sydney, so other offices had poor network access and speeds.
  • Communication between offices relied on traditional phone and fax.

How we helped

Cloud computing power

High-performance cloud servers with dedicated graphics cards run AutoCAD and other graphics-intensive applications.

Faster speeds

Staff can use AutoCAD from iPads and other devices without lag.

Private cloud for every office

Data moved from a single Sydney server to a private cloud, giving every office seamless access. After moving to a secure data centre, DECC has internet speeds of up to 500 Mbit/s.

Phones from anywhere

The phone system moved to the cloud, so it can be used from any location instead of only the Sydney office.

Video conferencing

Microsoft 365 collaboration tools enable video conferencing between offices.

Cost savings

Cloud-hosted applications remove the need for expensive high-spec laptops and PCs.

End-to-end security

A managed firewall and comprehensive security for email, antivirus and the network protect staff whether they’re in the office or on site.

Secure access and version control

Staff can securely back up, access and review files from any location, with version control.

Connectivity at remote sites

Laptops and tablets have secure 4G connectivity, so staff can log in from most remote locations without relying on local data.

High availability

Since moving to the new environment, DECC has experienced consistently high availability, supported by our managed IT service.

The result

DECC’s offices and remote teams now work from one secure, fast environment. The company expects to recoup the cost of the infrastructure upgrade within five years, while continuing to benefit from better security, productivity and user experience.

Services used

IT supportNetwork securityConsultingSecurity monitoringDisaster recoveryPhone and dataServer performance

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