Team discussion about the benefits of unified communications

How Unified Communications Aids Business Continuity

How Unified Communications Aids Business Continuity Business disruptions can occur anytime. For this reason, most organisations have disaster recovery and business continuity plans. A good business continuity plan should also outline how you’ll communicate with your organisation’s stakeholders. During an emergency, the efficiency with which you interact with relevant stakeholders determines how quickly you’ll resume …

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Improve Customer Service with Unified communications

Ways How Unified Communications Can Improve Customer Service

Ways How Unified Communications Can Improve Customer Service Regardless of the industry that you are in, you should provide quality customer service. The easiest way of keeping customers satisfied is by enabling your employees to communicate more effectively. When customers reach out, you should be able to respond quickly, regardless of the medium of communication …

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How Remote Workforce Can Benefit From Unified Communications

6 Ways Unified Communications Empowers a Remote Workforce

6 Ways Unified Communications Empowers a Remote Workforce As the work environment continues to evolve thanks to technology, more people are finding it more convenient to work remotely. In fact, studies show that remote working environments are likely to surpass traditional office settings by the year 2025. This makes it all the more important for …

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Social Engineering: Attacking the Weakest Link

Social Engineering: Attacking the Weakest Link What is Social Engineering and Why It’s So Effective? Social engineering is an art of deceiving people to divulge sought-after information in order to commit fraud, identity theft, access secured network, determine trade secrets, sales and marketing plans, customer and supplier information, financial data, or simply to disrupt business operations. What …

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What You Need to Consider When Transitioning To Working Remotely

What You Need to Consider When Transitioning To Working Remotely The implementation of measures recommended by the Australian government to combat the spread of COVID-19 has proven that many businesses around Australia are capable of operating fully remotely. In fact, operating as a remote business has a number of benefits for both you and your …

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Business Website: Don’t Set It and Forget It

Business Website: Don’t Set It and Forget It The Importance of Maintaining Your Website  Just having a website up and running is not enough to achieve your business goals and needs. One of the most often overlooked, yet one of the most important factors of having a successful online marketing strategy is ongoing website maintenance. This includes …

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